Privacy Policy

Effective Date: May 22, 2026

TLC of Duluth respects your privacy and is committed to protecting your personal information.

Information We Collect
We may collect personal information including your name, phone number, email address, mailing address, and other information you voluntarily provide when contacting us, enrolling in services, completing forms, or communicating with our organization.

How We Use Information
We use your information to:

Provide services and support
Communicate regarding appointments and schedules
Send transportation and service updates
Respond to questions and requests
Coordinate staff and client services
Improve our programs and communications

SMS Communications
By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from TLC of Duluth regarding appointments, scheduling, service updates, transportation coordination, reminders, and customer support.

Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may only be shared when required by law or necessary to provide services.

Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.

Your Rights
You may request to update or remove your information by contacting us directly.